Top Complaints, Spring 1996
Top Complaints, Spring 1996
Tally Concern
28 traffic, transportation problems, tailgaters, slow drivers in the fast lane
19 alarm clocks: setting them, waking up, loud noises, failure
19 financial problems
17 forgetting: lights, fan, locks
17 waiting, in line or otherwise
15 commercials: long, annoying, false advertising, loud, phone solicitations
15 telebears, voicemail, phone menus
12 cooking problems, washing dishes
12 keys: not working, looking for them in the dark, damaging clothes,
locking them in car
11 computer: slow, crashing, screen freezing
11 school problems: scheduling, registration, overcrowded,
requirements, bureaucracy
11 television: bad reception, broken, poor design
10 forgetting names, passwords, phone numbers, meetings, dates
10 homework
10 losing books, keys, or personal items
10 poor design of consumer electronics