Table of ContentsCS 160: Lecture 4 Administrivia Selecting Users for a new product Selecting Tasks for Contextual Inquiry How Often do Users Perform the Tasks? What Happens When Things Go Wrong? What Should Tasks Look Like? Using Tasks in Design Using Tasks in Design (contd) Scenarios (cont.) Involve Users to Answer Task Analysis Questions Contextual Inquiry Master-Apprentice model Principles: Context Principles: Partnership Principles: interpretation Principles: Focus Users: Unique or One of Many? Thoughts on Interviews What Users Might Say Caveats of User-Centered Design Techniques Summary |
Author: Canny
Email: jfc@cs.berkeley.edu Home Page: www.cs.berkeley.edu/~jfc |