@inproceedings{Dow:2012:SCY:2145204.2145355,
 author = {Dow, Steven and Kulkarni, Anand and Klemmer, Scott and Hartmann, Bj\"{o}rn},
 title = {Shepherding the Crowd Yields Better Work},
 booktitle = {Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work},
 series = {CSCW '12},
 year = {2012},
 isbn = {978-1-4503-1086-4},
 location = {Seattle, Washington, USA},
 pages = {1013--1022},
 numpages = {10},
 url = {http://doi.acm.org/10.1145/2145204.2145355},
 doi = {10.1145/2145204.2145355},
 acmid = {2145355},
 publisher = {ACM},
 address = {New York, NY, USA},
 keywords = {crowdsourcing, feedback system, human computation, review system},
}